Pre-sales
Through pre-sale services, customers can purchase tangible goods while also obtaining additional intangible knowledge. Pre-sale service, help customers understand the goods, increase the knowledge of the goods, achieve the expansion of sales promotion.
In-Sales
Services in sale require service personnel to: respect customers, active service. The main content includes providing commodity technical advice for market sales personnel and users; Identify user requirements, provide complete solutions for users, etc..
After-sales
After sales service, to provide customers with goods to play their due role, convenient customer services. Delivery,installation and commissioning, maintenance, supply of spare parts, consultation solutions, return system, etc.. Purchasing decisions no longer depend solely on the quality of the product, but increasingly regard after-sales service as an important parameter.